For Yamato’s multifaceted Customer Service, our customer always comes first

Our customers' requests and requirements are manifold, each taking into account the specific conditions of the installations on site. Customized, client-oriented offers and first class quality therefore distinguish professional service.
Both these factors are provided to you by the professional service offers that constitute the Yamato | PROSERV – program, whereby you can benefit from the premium service either on site or at the Yamato headquarters.

Reliability and quality represent the cornerstones of Yamato’s corporate philosophy.

Rigorous quality controls during production as well as high reliability and top quality in the after-sales-service are fundamental to meeting our own high demands on quality. With its service program Yamato | PROSERV, Yamato Scale offers you premium customer service.

The advantages Yamato | PROSERV offers you:

• Quality
• Reliability
• Flexibility
• Possibility to plan ahead
• Efficiency
• Customer satisfaction
• Promptness